OUR CANCELLATION & RETURN POLICY.
OUR GOAL IS TO ASSURE YOU COMPLETE SATISFACTION WHEN YOU PURCHASE FROM US.
Return and Refund
Returns are accepted within 7 days of delivery. All items must be returned in their original condition for Full Refund. In general, an item may be eligible for return within the applicable return window if
It fulfils one or more of the following conditions:
- Was delivered in a physically damaged condition
- Has missing parts or accessories
- Is different from what was ordered
- Is no longer needed (not all items may be eligible)
Note : Products marked as “non-returnable” on the product detail page cannot be returned.
Cancellation & Refund
Although it breaks our heart to mention so but yes, cancellation is possible. As long as the Order is not dispatched, you may cancel the Order. We will initiate the total refund right away.
Cancellation is not allowed for Made to order Products
We conduct Strict In-House Quality Checking of each products We have engaged a team of expert Quality Checker just to ensure NO Manufacture Defect, if any. Also, we give you maximum description of the product including size , Fabric etc.
In very rare case that your merchandise arrives damaged / manufacturing defect / Wrong product delivered, you should email us a camera clicked photos of the same product from all possible angles. You must email us at firstname.lastname@example.org within 48 hours of receiving your order.
We would request you to send us mail for any return request on :- email@example.com with the details such as Order Code , Reason for returning the product , Photo of the Defected product which you intend to deliver back to us :-
Our quality checking team will check the Authenticity of the defect.
Upon authorization of returns, we will gladly offer you an exchange in terms of coupon code which can be redeemed for the purchase on our website only. If you do not want to place the order we shall provide you the refund for the defective order amount.
All returns are subject to verification by our management team of www.kartmenot.com
Thumb Rule for Online Shopping:
- While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because differences in display output due to lighting and digital photography and color settings and capabilities of monitors or Screens
- A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received.
- It is but obvious that Images are graphically enhanced for representative purpose and are glossy whereas Clothes are of Matte Finish.
- Your Order will be confirmed after we receive the Payment and also the product availability status will be checked after receiving YOUR PAYMENT, there are chances, EVEN AFTER payment the product MAY NOT be available, we provide Easy Refund or Adjustment if that Case Occurs.